Services Provided
IT Consulting Services
Professional advisory and implementation services to support business IT needs.
- IT Infrastructure Assessment – Evaluation of current systems and recommendations for improvement or modernization.
- Technology Planning – Strategic guidance on selecting, integrating, and scaling technologies aligned with business goals.
- Cloud Migration Support – Assistance with planning and executing moves to cloud-based environments, including hybrid models.
- Software Implementation Oversight – Planning and management of third-party software rollouts to ensure smooth deployment.
Information Security Consulting
Practical, standards-aligned guidance for improving your organization's security posture.
- Security Best Practices Review – Assessment of systems and workflows for alignment with cybersecurity fundamentals.
- Email Security Hardening – Implementation and verification of SPF, DKIM, DMARC, and related email authentication settings.
- Access Control Evaluation – Review and refinement of user access policies, especially for small to mid-sized environments.
- Security Awareness Guidance – Tailored guidance for staff on reducing social engineering and phishing risks.
IT Technical Support Services
Expert help for resolving technology issues across a variety of platforms.
- Windows and macOS Support – Troubleshooting and configuration assistance for common and complex user issues.
- Network Troubleshooting – Support for local network and internet connectivity problems, including router and Wi-Fi diagnostics.
- Software Support – Installation, configuration, and issue resolution for commonly used business software.
- Remote Assistance – Secure remote support sessions to resolve problems quickly without an on-site visit.
Email Administration Services
Support for setting up, managing, and maintaining email services for small to medium-sized businesses.
- Email Domain Setup – Configuration of email domains using platforms like Google Workspace and Microsoft 365.
- Account and Alias Management – Creation, modification, and cleanup of mailboxes, aliases, and groups.
- Migration Support – Assistance moving from legacy systems or third-party services to modern email platforms.
- Ongoing Maintenance – Periodic reviews and adjustments to ensure continued security and functionality.
Other Professional IT Services
Complementary services supporting the technology needs of growing organizations.
- Documentation and Policy Writing – Creation of IT-related internal documents, SOPs, and user-facing guidelines.
- System Integration Support – Light integration of compatible platforms (e.g., email to CRM sync).
- IT Vendor Liaison – Representing your organization in communications with hardware/software vendors or ISPs.