At Alamedia, we are committed to delivering high-quality IT consulting and professional services. If you are not satisfied with a service provided, please contact us within 14 days of your invoice date to discuss your concerns.
Because our services are delivered digitally and/or through direct consultation, refunds are generally not issued once a service has been rendered. However, we will evaluate all refund requests on a case-by-case basis. If a refund is approved, it will be issued to the original payment method within 5–10 business days.
If you believe a charge was made in error or wish to dispute a transaction, please contact us at [email protected] before initiating a formal dispute. We are committed to resolving issues professionally and promptly.